Shipping, Returns & Refunds policy
All the orders are shipped in 1-3 working days. The shipping is free with Omniva in Lithuania. If you need the product as soon as possible text us on Instagram or e-mail, we will do our best to ship it quicly
We ship worldwide. Shipping to other countries is free for orders over 250eur
The client is responsible for all the possible import taxes to the selected country
You are entitled to return your order within 14 days without giving any reason for doing so.
The deadline for returning an order is 14 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of return, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail info@acadastudio.com
We will contact you no later than 7 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 14 days
The goods are in the original packaging and perfect condition
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
UAB AROKADE, Nuklono 24, LT-78349 Šiauliai
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@acadastudio.com